Introduction
The emergence of police accountability as an issue of concern in communities across the nation has led to a watershed era in the evolution of accountability systems involving civilian oversight of municipal police agencies. In the past five years, a seemingly never-ending series of controversial police use-of-force incidents have achieved national media attention, sparking debate within communities and on the national stage about policing and police accountability.1 These incidents, and the way city administrations handle them, have laid bare deficiencies in the effectiveness and transparency of police accountability systems across the United States. Concerned communities have demanded change, and city leaders have responded by creating or revamping structures that enable civilian oversight of police.2
The concept of civilian involvement in the handling of police-misconduct complaints was considered radical when it first emerged in the 1920s as a potential way to enhance police accountability.3 Although the first oversight entity was not formally recognized until 1948,4 the concept of civilian oversight of law enforcement dates back to at least 1931, when the National Commission on Law Observance and Enforcement, also known as the Wickersham Commission, issued a report suggesting that “every locality” should have a disinterested agency to which citizens could report police abuse.5
In the nearly eighty years since the first civilian entity was formed to address police accountability, the concept of civilian oversight has been broadly recognized as a way for community interests to independently check police conduct.6 Communities are more frequently looking to civilian oversight as a way to enhance police accountability across a variety of fronts.7 For example, the Police Oversight Advisory Working Group, established in 2018 in Austin, Texas, has identified five key priorities that should guide the design and structure of Austin’s police accountability infrastructure: (1) to foster independence from the police department and from “political actors”; (2) to facilitate the process of lodging complaints or compliments about police officers; (3) to “establish a collaborative relationship” between the police department and the community; (4) to enhance transparency through data analysis and reporting; and (5) to “involve community stakeholders in the process.”8
Looking across the broad array of models and systems nationwide, it seems that civilian oversight systems are like snowflakes—no two are alike.9 But despite civilian oversight’s increasing prevalence, its success nationwide is often the subject of debate.10
Throughout the twentieth century, a “continuing pattern of police abuse, misconduct, and corruption, coupled with the failure of government to address these problems in a transparent way, led to a movement of citizen involvement in the police accountability process.”11 In the 1960s, concerns about police racism frequently sparked calls for civilian oversight.12
In recent years, many civilian oversight entities have elicited criticism as concerned community members have grown disappointed by their performance.13 Despite these ongoing challenges, several municipalities have recently opted to either start up or enhance the powers of existing civilian oversight entities.14 Many jurisdictions have made changes intended to achieve more effective oversight that is better equipped to satisfy citizen concerns, and those changes have led to the creation of more complex, multi-tiered systems.15
These recent developments have resulted in a critical mass of civilian oversight systems. A survey16 of entities in the one hundred most populous U.S. cities indicates that civilian oversight has become sufficiently prevalent among them as to now be considered a normative element within the police accountability infrastructure.
Many cities that have recently adopted new or enhanced structures for civilian oversight have done so to comply with reforms required by settlement agreements with the U.S. Department of Justice (DOJ).17 However, many entities were created not because of legal prompting, but, rather, in response to community activism.18 Although controversial police use-of-force incidents are frequently the impetus behind new civilian oversight initiatives, some jurisdictions have undertaken preemptive reforms to enhance public trust in accountability systems.19
I. A Survey of Civilian Oversight in the 100 Most Populous U.S. Cities: Introduction and Methodology
Despite the debate and controversy that continues to swirl around civilian oversight,20 a recent survey of the one hundred most populous U.S. cities indicates that support for civilian oversight of police continues to expand and evolve as more cities introduce oversight and as other cities create more complex, multi-tiered oversight systems.
A. Information Sources
Because issues related to policing and police accountability tend to have greater salience in larger, more urban jurisdictions, the survey discussed herein was intended to focus on the largest U.S. cities. Accordingly, the survey was based on the Modern Cities Top 100 US Cities Ranked by 2017 Population list, which is derived from U.S. Census population data.21 Information about existing civilian oversight entities was gathered through internet searches and is derived from one or more of the following types of sources: state statutes; municipal ordinances or other applicable legislation; online information and documentation, such as entity websites; entity rules and policy statements; and local news articles. The survey focused exclusively on oversight of municipal police departments. Therefore, information about county-wide oversight systems was not included.22
B. Classification of Oversight Entities
Based on the available information, each identified civilian oversight entity was classified as providing one or more of the following oversight functions:
- Investigative: An entity that investigates police incidents independently from the police department and that employs at least one professional investigator.
- Review: An entity that reviews or monitors investigations of police incidents being conducted by the police department.
- Audit: An entity that audits investigations of police incidents conducted by the police department. For purposes herein, an auditing entity reviews only a sample of investigations, rather than reviewing all investigations or all investigations of a certain type.
- Adjudicative: An entity that adjudicates specific disciplinary matters by making findings and recommendations at the conclusion of a disciplinary hearing or other proceeding.
- Appeals: An entity that reviews outcomes of disciplinary investigations upon the request of either the complainant or the accused officer.
- Supervisory: An entity that makes high-level policy and strategic decisions regarding police department operations.
- Advisory: An entity that makes recommendations to the police department regarding high-level policy and operational strategies.23
The above classifications were not considered mutually exclusive, as many agencies provide more than one of these oversight functions.
C. List of Cities and Tercile Analysis
The civilian oversight entities identified as providing at least one of the seven oversight functions to a city on the Top 100 list were analyzed to assess the prevalence of civilian oversight among the cities overall, as well as the prevalence of each type of oversight.
A tercile analysis compared both the prevalence and types of oversight employed in the most and least populous U.S. cities. This analysis involved separating the cities in the Top 100 list into three terciles based on population ranking: the most populous thirty-three cities were assigned to the Top Tercile, the least populous thirty-four cities were assigned to the Bottom Tercile, and the remaining thirty-three cities were assigned to the Middle Tercile.
II. The Prevalence of Civilian Oversight in the 100 Most Populous U.S. Cities
A. Civilian Oversight Has Reached Critical Mass: A Majority of the Largest U.S. Cities Have Established an Entity Performing at Least One Form of Civilian Oversight
As outlined in Figure 1 below, sixty-one of the one hundred cities surveyed have at least one entity that performs one of the seven oversight functions: Investigative, Review, Audit, Adjudicative, Appeals, Supervisory, or Advisory.
As might be expected, oversight agencies were more prevalent among the most populous cities. As outlined in Figure 2 below, 85% of the Top Tercile cities had a governmental entity that performed at least one of the seven oversight functions. That number fell to 61% among the Middle Tercile cities and to 35% among the Bottom Tercile cities.
B. The Review Function is the Most Prevalent Form of Civilian Oversight, Followed by the Investigative Function
Among the one hundred cities surveyed, the most prevalent form of civilian oversight was the Review function. As outlined in Figure 3 below, 38% of the cities presently operate a civilian oversight agency that provides the Review form of oversight. The next most prevalent form of oversight was the Investigative function, which can be found in 21% of the one hundred cities surveyed. A smaller, yet still significant, number of cities have entities that perform other civilian oversight functions: Advisory, 15%; Appeals, 13%; Supervisory, 11%; Adjudicative, 9%; and Audit, 7%.24
As outlined in Figure 4 below, the more populous cities are more likely to have entities providing the Investigative and Review oversight functions. The less populous cities are more likely to have the Review and Advisory models of oversight and less likely to have the Supervisory, Adjudicative, and Audit forms of oversight.
C. Many Jurisdictions Have Adopted Multi-Layered Civilian Oversight Systems, with One or More Entities Providing Multiple Forms of Oversight
As outlined in Figure 5 below, more than half of the sixty-one cities which have at least one form of oversight employ two or more forms of civilian oversight. Some cities have separate entities performing different functions. For example, Chicago currently has three separate civilian oversight entities, with each performing a separate oversight function: the Civilian Office of Police Accountability (COPA) primarily performs the Investigative function, the Public Safety Inspector General (PSIG) primarily performs the Audit function, and the Chicago Police Board (CPB) primarily performs the Adjudicative function.25 Each of these entities also provides Advisory oversight because they each have the power to make policy recommendations to the police department.26
Many other cities have a single civilian oversight entity that performs two or more oversight functions. For example, in Milwaukee, the Milwaukee Police and Fire Commission performs the Investigative, Review, and Adjudicative functions.27
As might be expected, and as outlined in Figure 6 below, multiple layers of civilian oversight are more likely to be found in the more populous jurisdictions. Almost one-third of the Top Tercile cities employ three or more civilian oversight functions. The Bottom Tercile cities are most likely to employ only one or two forms of oversight.
As outlined in Figure 3 above, the most prevalent form of oversight is the Review function. As outlined in Figure 8 below, more than half of the cities that employ the Review function also employ another form of oversight, and the Supervisory form of oversight is always employed in conjunction with at least one other form of oversight.
Similarly, it is notable that, although twenty-one of the one hundred cities surveyed employ the Investigative function of oversight, only four do so exclusively. The remaining seventeen complement the Investigative function with other forms of oversight.
As outlined in Figure 9 below, the most prevalent combinations of oversight functions among the jurisdictions that employ more than one form of civilian oversight are: (1) the Review function combined with the Investigative function, and (2) the Review function combined with the Advisory function. Each of these combinations is found in ten of the cities surveyed.
The Investigative function is also frequently paired with the Supervisory function. Each of the five cities that combine the Investigative function with the Supervisory function utilize the “police commission” form of oversight.28
III. Recent Changes and Additions to Civilian Oversight Systems
Despite the challenges oversight providers have faced across the country, many jurisdictions have responded to community demands for improved police accountability by creating new entities29 or by strengthening the capabilities of existing entities.30
The survey identified at least twenty-two new civilian oversight entities established since 2014.31 Reflecting the trend toward multi-functional and tiered oversight systems, fifteen of the twenty-two were established to serve alongside other civilian entities by performing one or more additional oversight functions.32 The remaining seven entities were newly established as the sole civilian oversight entity within the jurisdiction.33
A. Jurisdictions that Have Recently Initiated Civilian Oversight by Establishing New Entities
1. Anaheim, California
In 2014, Anaheim launched a two-year pilot program regarding civilian police oversight.34 The City created the Public Safety Board in response to protests and civilian unrest that erupted following two fatal officer-involved shooting incidents.35 In 2018, the City formally established the new Police Review Board.36 According to its website, the Board receives “real-time input on major police incidents,” reviews current and proposed police department policies, and reports statistics on officer-involved shootings, uses of force, and complaints.37 Anaheim also employs the Los Angeles–based Office of Independent Review (OIR) as an external auditor for its police department.38
2. Aurora, Colorado
In 2014, Aurora, Colorado, created the Independent Review Board, a new civilian oversight group to advise city leaders on how to handle police disciplinary matters.39 The Board was created in response to local and national protests against controversial police use-of-force incidents.40 The Board, which was seated in June 2018, weighs in on discipline to be imposed in cases involving “in-custody deaths, traffic collisions that result from emergency vehicle operations and pursuits, and alleged biased policing.”41
3. Nashville, Tennessee
For many years, activists have called for some kind of civilian oversight of the Metro Nashville Police Department (MNPD).42 In the 1990s, the NAACP called for civilian oversight in the wake of a fatal officer-involved shooting.43 Since 2012, Nashville community groups have grown increasingly concerned about police violence in Black communities.44
In November 2017, legislation proposing the creation of an independent community oversight board was introduced before the Nashville Metro Council.45 However, in January 2018, the Council voted against holding a public hearing on the proposal, even though the City had already appropriated money to create the agency.46 Despite that setback, support for civilian oversight prevailed. In November 2018, a city-wide referendum on an amendment to the City’s charter creating the Community Oversight Board passed with overwhelming support.47 The Metro Council appointed eleven members to the Board in January 2019.48 The Board was to be up and running by March 29, 2019.49 The Board has the power to investigate allegations of misconduct, issue policy recommendations, and review or audit MNPD’s complaint processes.50
4. Newark, New Jersey
In 2014, the DOJ issued a report stating that its investigation of the Newark Police Department (NPD) uncovered, among other operational issues, a pattern or practice of constitutional violations in NPD’s stop and arrest practices.51 The report also highlighted serious deficiencies in NPD’s accountability system.52 In response to the DOJ’s findings, the Newark Municipal Council in March 2016 established the Citizens Complaint Review Board.53 However, the police union immediately challenged the Board’s legality.54 As a result, the Board was prevented from performing its duties for several months while the City litigated the Board’s oversight powers.55 In June 2019, a New Jersey appellate court sided with the City and reinstated most, but not all, of the Board’s investigatory powers.56
5. Omaha, Nebraska
In 2014, Omaha established the Citizen Complaint Review Board.57 The Board has jurisdiction over appeals of the outcomes of administrative complaint investigations when the complainant requests a review.58 The structure and powers of the new entity were the product of collaboration between the mayor, police leadership, and the police union.59
6. Tampa, Florida
In 2015, Tampa launched the Citizens Review Board, a new entity that reviews completed disciplinary cases and issues of importance to the community.60 The Board was formed out of the conflict between the police and city residents over the disproportionate ticketing of Black bicyclists.61 The Review Board reports its findings to the Chief of Police and, when appropriate, may make recommendations for possible policy changes.62
7. Wichita, Kansas
In 2017, Wichita established the Citizen’s Review Board based on suggestions arising from a 2015 Wichita State University study of the City’s police department.63 The Board provides “assistance in policy development, education and communications related to racial and other biased-based policing.”64 The Board also reviews “post discipline findings of the Professional Standards Bureau in alleged officer misconduct matters upon the request of the Chief of Police.”65
B. Jurisdictions that Have Recently Added New Oversight Entities to Existing Oversight Systems
1. Baltimore, Maryland
In 2017, pursuant to a consent decree with the DOJ, Baltimore established a new Community Oversight Task Force.66 The Task Force is charged with identifying and recommending reforms for Baltimore’s civilian oversight system, which already includes the Civilian Review Board created in 1999.67
2. Buffalo, New York
In 2017, facing increasing community concerns regarding the conduct of Buffalo police officers, the City agreed to form a community advisory board.68 At that time, the Buffalo Police Department was overseen by the Buffalo Common Council’s Police Oversight Committee.69 In May 2018, the Buffalo Common Council unanimously adopted a resolution that created the Community Advisory Board, made up of eleven residents, to make recommendations to the Common Council and the Buffalo Police Department.70 The Board conducts public meetings to hear community concerns and reports its findings and recommendations to the Common Council’s Police Oversight Committee.71 The Community Advisory Board complements the oversight provided by the Police Oversight Committee.
3. New York, New York
A 2014 amendment to the New York City Charter created a new Audit function within the City’s Department of Investigations to oversee the New York City Police Department (NYPD).72 The Office of the Inspector General (OIG) for NYPD, which complements the oversight provided by the long-standing Civilian Complaint Review Board,73 has the authority to “investigate, review, study, audit and make recommendations relating to the operations, policies, programs and practices, including ongoing partnerships with other law enforcement agencies, of the [NYPD].”74
In the wake of the police use-of-force incident that resulted in the death of Eric Garner, the NYPD OIG reviewed incidents involving the use of chokeholds.75 The review raised significant questions about how diligently the NYPD had enforced its chokehold ban. The review also outlined concerns about the disciplinary process in general and the related interactions between the NYPD and the Civilian Complaint Review Board.76
4. St. Louis, Missouri
The St. Louis Board of Police Commissioners has governed the St. Louis Metropolitan Police Department, pursuant to a Missouri state statute, since around 1861.77 But, in 2014, the City created the Civilian Oversight Board to receive complaints and monitor the Police Department’s internal investigations.78 The Board was formed to “provide an additional level of transparency and accountability” for police oversight,79 but its creation was not unanimously welcomed. A January 2015 meeting of the City’s Public Safety Committee “turned into a melee between protestors and police” when police officers spoke out against creating the Board.80 Notwithstanding the controversy, the City in mid-2018 took the additional step of granting the Board subpoena power.81
5. Sacramento, California
Civilian oversight was initiated in Sacramento in 1999 with the creation of the Office of Public Safety Accountability, which tracks and monitors serious police-misconduct investigations.82 In 2016, the City added the Community Police Review Commission to its oversight structure.83 The new entity was created to review and recommend police department policies and practices and to “monitor the implementation, evaluation, and sustainability of city policing initiatives and programs.”84
C. Jurisdictions that Have Recently Redesigned or Restructured Civilian Oversight Systems
Some jurisdictions have recently responded to upheaval and controversy regarding police accountability by completely overhauling their accountability systems. The following are a few examples of systems that have been redesigned since 2014.
1. Austin, Texas
In 2018, Austin, Texas, began dismantling its police oversight infrastructure while simultaneously planning to rebuild it based on “best practices.”85 Austin has had civilian oversight of its police department since 2001, when the City created the Citizen Review Panel and the Office of the Police Monitor pursuant to the City’s contract with the Austin Police Association.86 However, much has transpired in the intervening years, creating new issues and calls for reform.87 In a June 2018 report, the Austin City Auditor concluded that citizen oversight had not created substantive change within the Austin Police Department, largely due to City procedures and police department practices.88 In particular, the Auditor identified several impediments to successful oversight, including: (1) that city policies prevented the Citizen Review Panel from communicating directly with the police chief; (2) that the City did not establish a system for keeping track of the Panel’s recommendations; (3) that the time lag between critical incidents and when the police department presented a case to the Citizen Review Panel limited the panel’s ability to issue effective and timely recommendations; (4) that incomplete or unavailable information impacted the Citizen Review Panel’s recommendations; and (5) that the police chief was not required to acknowledge the receipt of or respond to the Panel’s recommendations.89
When the police union contract came up for renegotiation in 2017, the City looked to enhance civilian oversight, but the union pushed back.90 When the contract expired, it became virtually impossible for the Citizen Review Panel to continue operating.91 In early 2018, the Austin City Council directed the City Manager to develop evidence-based best practices regarding police oversight and to deliver to the Council recommendations to improve the effectiveness, transparency, and efficiency of the City’s current accountability system.92 The Police Oversight Advisory Working Group issued a report in October 2018 detailing a series of recommendations for Austin’s civilian oversight infrastructure.93
For much of 2018, the City and the union remained at odds over civilian oversight and budget issues.94 The impasse lasted for approximately nine months, which was quite unusual based on their prior negotiating history.95 Fortunately, in late 2018, the parties reached a consensus.96 The new agreement allowed for several enhancements to the oversight structure, including giving the oversight entity the power to investigate anonymous misconduct complaints97 as well as the authority to lodge its own complaints.98 However, even with these enhancements, the new contract does not provide subpoena power for the Citizen Review Panel.99
2. Chicago, Illinois
In October 2016, the Chicago City Council passed legislation intended to reform the City’s police accountability system, which had come under fire in the wake of the officer-involved shooting of Laquan McDonald.100 The new ordinance replaced the agency responsible for police-misconduct investigations, the Independent Police Review Authority (IPRA), with the new Civilian Office of Police Accountability (COPA).101 The ordinance expanded the civilian agency’s jurisdiction to include allegations of improper searches and seizures and the responsibility to investigate certain incidents involving motor vehicle deaths.102 The new agency was provided additional resources via a budget floor and the power to obtain legal advice independent of city attorneys.103 The City Council also added to the police accountability infrastructure by creating and funding the new Deputy Inspector General for Public Safety position.104
Some Chicago police accountability activists and community groups are advocating for the creation of a community board to oversee both the Chicago Police Department and the COPA.105 An ordinance has been presented to the City Council’s Public Safety Committee that would create a new nine-member Community Commission for Public Safety.106 Prior versions of the ordinance were controversial because they would have given the entity the power to set Police Department policy and the power to fire the police superintendent.107
3. Dallas, Texas
Community concerns about the effectiveness of the Dallas Citizens Police Review Board are well-documented.108 In 2017, U.S. Representative Eddie Bernice Johnson commissioned a report that outlined reforms for the agency.109 However, the need for reform did not get much political traction until 2019, when a twenty-six-year-old man was shot and killed inside his own apartment by an off-duty police officer.110 In December 2018, local community members complained that the Dallas Civilian Police Review Board had been “unable to provide meaningful oversight” over the Dallas Police Department and recommended that an entirely new oversight structure be implemented.111
In April 2019, the Dallas City Council considered a proposal for reform that included renaming the Review Board the “Community Police Oversight Board” and creating a new three-person city department to be called the Office of Police Oversight (OPO).112 According to the proposal, the OPO would receive complaints and mediate disputes between complainants and the police department.113 OPO would also have the power to independently investigate and monitor police department internal investigations.114 Some community activists expressed concern about the level of involvement that the police union had been afforded in drafting the revisions to the oversight system.115 Despite this, the Dallas City Council voted unanimously to enact the reforms and gave the newly renamed Community Police Oversight Board a budget and staff of four to monitor complaints against police officers.116
4. Seattle, Washington
In 2017, the City passed historic legislation creating a new multi-faceted accountability structure, including enhancing the existing Office of Police Accountability, making the Community Police Commission a permanent fixture, and creating the role of Inspector General for Public Safety.117 In so doing, the legislators explicitly acknowledged the benefit of having a multi-tiered oversight system in the ordinance, stating: “Having a collaborative relationship between all police oversight entities, with specific roles and responsibilities for each, strengthens police accountability in a manner that is not possible for each entity alone.”118
The establishing ordinance delineated the responsibilities of the new oversight triumvirate. The Office of Police Accountability (OPA) “help[s] ensure the actions of SPD [Seattle Police Department] employees are constitutional and in compliance with federal, state, local laws, and with City and SPD policies, and to promote respectful and effective policing”; the Office of Inspector General for Public Safety (OIG) “help[s] ensure the fairness and integrity of the police system as a whole in its delivery of law enforcement services by providing civilian auditing of the management, practices, and policies of SPD and OPA,” and also oversees compliance with the City’s federal consent decree; and the Community Police Commission (CPC) “help[s] ensure public confidence in the effectiveness and professionalism of SPD and the responsiveness of the police accountability system to public concerns.”119
5. Oakland, California
In 2018, Oakland disbanded the Citizens Police Review Board after amending the City Charter to create a new Police Commission and establish a new investigative agency, the Community Police Review Agency.120 The new Police Commission oversees the Oakland Police Department by reviewing and proposing changes to its policies and procedures.121 The Police Commission can also terminate the Chief of Police for cause without the mayor’s approval.122 The new Community Police Review Agency can investigate complaints involving use of force, in-custody deaths, profiling, and public assemblies. Under the new regime, the Police Commission can also direct the Review Agency to look into other possible incidents of police misconduct.123 The Review Agency must submit its findings and proposed discipline to the Police Commission and the Chief of Police.124 Differences of opinion between the Review Agency and the Chief of Police are reviewed and resolved by a three-person panel comprised of members of the Police Commission.125 To ensure sufficient manpower, the City Charter requires the Review Agency to employ at least one investigator for every one hundred sworn officers of the Police Department.126
In addition to establishing the Police Commission and revamping the Review Agency, a city ordinance also created the Office of Inspector General to provide the Audit function external to the police department.127 After the new Police Commission has operated for one year, the police department’s internal inspector general function will be renamed, and the Inspector General will report directly to the Police Commission.128
6. Albuquerque, New Mexico
In 1996, the Albuquerque City Council initiated a process to review its police oversight system and abolished the then-existing Public Safety Advisory Board, replacing it with the Police Oversight Commission.129 In 2013, the City Council established the Ad Hoc Police Oversight Task Force to again re-evaluate the police oversight structure.130 In 2014, the U.S. Department of Justice concluded that Albuquerque’s oversight system had contributed to systemic problems regarding use-of-force encounters.131 To address these issues and concerns, the City Council in 2014 enacted an ordinance that created a new oversight system.132 This new system is comprised of the Civilian Police Oversight Agency, an Investigative agency, and the Police Oversight Board, which reviews the latter’s findings and makes disciplinary recommendations.133
D. Jurisdictions that Have Recently Enhanced the Powers of Existing Oversight Entities
In the past five years, some jurisdictions have implemented more modest reforms for enhancing the scope or powers of existing oversight entities. A few examples of these follow.
1. Atlanta, Georgia
In 2016, the Atlanta City Council revised the ordinance governing its Citizen Review Board by expanding the types of cases the agency could review and allowing citizens to make anonymous complaints to the Board.134
2. Boston, Massachusetts
In 2017, the Community Ombudsman Oversight Panel created a new, neutral location for the public to file complaints and increased the number of cases it would review from ten percent to twenty percent.135 Additionally, any case involving allegations of discrimination or use of force resulting in serious injury is now automatically referred to the Oversight Panel for review.136
3. Denver, Colorado
In 2015, the Denver City Council approved an ordinance requiring local police agencies to work with the Office of the Independent Monitor during internal investigations and disciplinary proceedings.137 Additionally, in 2016, the Council entertained a measure that would add the civilian police oversight agency to the City’s charter, thereby making it more difficult for city officials to alter or eliminate the agency’s powers.138
In 2019, city officials further revised the agency’s mandate. For example, the agency was given jurisdiction to investigate the Chief of Police and Sheriff.139 The ordinance also banned retaliating against people who report concerns to the Monitor and requires law enforcement to respond in writing to the entity’s policy recommendations.140 The agency is also authorized to publish policy papers and in-depth investigations.141
4. Houston, Texas
Civilian oversight has been an issue of controversy in Houston for decades. The Houston City Council, voting along racial lines, decided against the establishment of a civilian review board in 1989.142 In 2016, the Houston Independent Police Oversight Board came under attack by community activists as well as some of its own members who claimed the Board had not performed effective oversight in the five years since it was created.143 During that time, there had been 150 officer-involved shootings with no officer being found at fault.144
The twenty-one-member board, which had no paid staff and lacked subpoena power, could provide only limited oversight because its jurisdiction was limited only to matters that were referred to it by the police department.145 One of the Board members, a former federal prosecutor, publicly called for enhancing the Board’s powers to enable it to conduct truly independent police-misconduct investigations and to make policy recommendations.146 In June 2018, the mayor issued an executive order delineating new powers for the Board,147 including the power to review any internal investigation of possible misconduct by Houston Police Department employees involving the use of force, the discharge of firearms, and serious bodily injury or death.148
5. San Antonio, Texas
In response to recommendations made by the Police Executive Research Forum,149 San Antonio changed the composition of its Citizen Advisory Action Board.150 The Board is now comprised of seven appointees, selected from a panel of fourteen community members.151 Pursuant to the collective bargaining agreement between the City and the police union, seven uniformed employees will also serve on the Board.152 The citizen membership of the Board will periodically be rotated.153
6. San Francisco, California
In 1982, San Francisco amended its city charter to create the Office of Citizen Complaints as a city department under the Police Commission’s direct supervision.154 The agency was tasked with investigating police misconduct complaints, regularly reporting on the complaints, and making recommendations “concerning policies or practices of the department which could be changed or amended to avoid unnecessary tension with the public or a definable segment of the public while insuring effective police services.”155 In 2016, a city ordinance renamed the entity the Department of Police Accountability and empowered it with its own budget and the ability to biannually audit the San Francisco Police Department’s handling of complaints and use-of-force incidents.156
7. St. Paul, Minnesota
A 2016 ordinance changed the makeup of the City’s Police Civilian Internal Affairs Review Commission and provided it with additional powers.157 The size of the Commission was increased from seven voting members to nine.158 Additionally, the ordinance eliminated the requirement that two Commission members be members of the St. Paul Police Federation. Under a new appointment scheme, the City’s Director of the Department of Human Rights and Equal Economic Opportunity will recommend candidates for appointment by the mayor.159 The ordinance also expanded the scope of the Commission’s review powers beyond complaints of excessive force and inappropriate use of firearms to include complaints of racial profiling and other complaints that the Director of the Department of Human Rights and Equal Economic Opportunity refers to the Board.160
IV. Longevity of Civilian Oversight Entities
Sustainability continues to be a challenge for civilian oversight entities. Nonetheless, the survey found that out of the eighty-eight oversight entities currently operating in the one hundred most populous U.S. cities, thirty-nine entities are at least twenty years old.161 The five longest-standing entities are police commissions which were established in the late nineteenth and early twentieth centuries.
At that time, many state legislatures created police commissions as a “means of wresting control” over local police departments from opposing city-based political networks.162 However, other forms of civilian oversight began cropping up in the latter half of the twentieth century. Numerous entities have been operating since the 1970s and 1980s.163 There was also a proliferation of entities in the 1990s.
Among those entities that are at least twenty years old, those that provide Supervisory oversight (typically a police commission) tend to be the longest running, yet more entities perform the Review and Investigative functions.
Despite their longevity, the effectiveness and transparency of civilian oversight entities across the country, including some of the longest-standing organizations, continually draw criticism, which results in ongoing debate. As one commentator has noted, “[t]he fortunes of civilian review bodies have waxed and waned as political support and opposition shifted ground and policing scandals broke and subsided.”164
In May 2019, the Cleveland Council Safety Committee held a hearing on whether that city’s civilian oversight entities, the Office of Professional Standards, established in 2008, and the Civilian Police Review Board, established in 1984, have successfully provided effective oversight.165 The local news media claimed to have uncovered efficiency and transparency problems with the decades-old Civilian Police Review Board166 and that, in 2018, the Cleveland Police Chief went against the Review Board’s recommended discipline in more than one-third of cases.167
Even one of the longest-running civilian oversight entities in the United States, New York’s Civilian Complaint Review Board, continues to spark criticism. The New York Civil Liberties Union (NYCLU) recently claimed the agency has failed to fulfill its mission because it has not established an effective investigative operation.168 The NYCLU also claimed the agency has failed to effectively advocate for reforms of police practices that pose a risk to public safety.169
In April 2018, the New York Police Department and the Civilian Complaint Review Board were at odds over disciplinary recommendations.170 Upset about an agency rule change, the Police Commissioner started rejecting more of the Board’s disciplinary recommendations.171
V. Key Impediments to Effective Civilian Oversight
A. Lack of Independence
Independence is broadly recognized as both a core principle and an essential element of effective civilian oversight.172 Without independence, accountability systems often fail to meet community expectations, leading to a repetitive cycle of “crisis, debate, attempt at reform”.173 Accordingly, independence has emerged as a core value for many of the entities formed in recent years.174 Many local governments have explicitly identified independence as a key objective when devising the structure and powers of their oversight entities.175 Several components of independence can profoundly affect an oversight entity’s ability to hold officers accountable, and certain powers and capabilities are essential to independence: subpoena power,176 access to law enforcement information and internal department documents and evidentiary material,177 and financial resources.178
Subpoena power, in particular, has emerged as a major source of debate.179 Those who oppose it claim that providing civilian oversight agencies with subpoena power will undermine or interfere with department investigations or potential criminal prosecutions.180 Yet, the power to compel both law enforcement and civilian witnesses to provide information is essential to the investigatory process and is also relevant to the Review and Appeals forms of oversight.181
Another aspect of independence that can profoundly affect an entity’s effectiveness and credibility is budgetary independence. Lack of resources can undermine the thoroughness and timeliness of investigations. When agencies accumulate significant case backlogs, complainants and officers alike become frustrated. Many of the recently created entities have addressed this by explicitly funding oversight separate from the police department.182
Some jurisdictions have emphasized the importance of budgetary independence by establishing a budgetary floor relative to the police department’s budget. For example, by ordinance, the budget for Albuquerque’s Civilian Police Oversight Agency must be at least one-half of one percent of the Albuquerque Police Department’s budget.183 In Chicago, the budget floor for the Civilian Office of Police Accountability is one percent of the Chicago Police Department’s budget.184
Another strategy to enhance independence that has recently gained more traction among civilian oversight entities is the power to engage independent legal counsel. The legal issues that arise in the context of police disciplinary matters can be quite complex because the underlying legal framework lies at the intersection of constitutional law, state statutes, municipal codes, collective bargaining agreements, and department- and city-wide rules and policies. Thus, oversight professionals may require the assistance of legal professionals in the performance of their duties. Because most oversight entities are arms of municipal government, they may be prohibited by law from using legal representation other than the designated attorney for the city. In Chicago, attorneys in the office of the City’s Corporation Counsel represent all city agencies, including the police department and the oversight agencies, in all legal proceedings.185 As such, attorneys within the Corporation Counsel’s office defend the City and its police officers in suits alleging police misconduct. When attorneys within this same office are also tasked with advising the police oversight entities, these dual responsibilities may come into direct conflict.186 This issue was a major bone of contention when city leaders were drafting the powers and responsibilities of Chicago’s Civilian Office of Police Accountability.187 Ultimately, the City Council overruled the Law Department’s objection, and the new agency was given the power to hire outside counsel, with some restrictions on the selection process.188
Because there may be complex cases in which oversight decision-makers could benefit from unconflicted legal advice, many of the recently established oversight entities have the power to engage outside counsel.189 The Austin Police Oversight Advisory Working Group recognized this conflict in the issues and recommendations they identified to be addressed by the design of that city’s oversight system.190
B. Legal Impediments to Transparency
Transparency has been and continues to be a challenge for civilian oversight entities. Transparency is important within the context of police accountability because it reflects the extent to which those affected by police misconduct, and the community at large, are able to learn the relevant facts, as well as the mechanism and process by which an incident was assessed.191
For example, Houston’s Independent Police Oversight Board has been criticized for its lack of transparency.192 The Board cannot publicly announce its findings, so citizens have no way of knowing whether the Board ever disagreed with the police department in a disciplinary matter.193
In October 2018, Baltimore’s Civilian Review Board was in the thick of a dispute with the Baltimore Police Department regarding transparency issues. According to a Letter to the Editor written by a Board member and published in the Baltimore Sun, the City Administrator had asked the Board to sign a confidentiality agreement that would significantly restrict the Board’s ability to share information concerning its actions with the public.194 The Board refused to sign the agreement, promising to continue to abide by its statutory confidentiality obligations.195 In response, the police department stopped providing case files, thereby undermining the Board’s ability to investigate allegations.196 The police department also refused to comply with the Board’s subpoenas.197 Ultimately, the City backed off on its request for confidentiality, ending the stalemate between the agency and the police department.198
The Oklahoma City Police Citizen’s Advisory Board has also been widely criticized for its lack of transparency.199 The eleven-member Board, which was created in 2005 in the wake of a 2002 police-brutality incident, was established to foster greater engagement between the police department and the community.200 Yet, all of the Board’s oversight activities take place out of public view.201 The Board meets behind closed doors, no agenda is publicized, minutes and reports are unpublished, and members are not permitted to talk about their work.202
It is important to note, however, that the extent to which oversight agencies report on their processes and findings is often constrained by local and state law.203 An oversight agency’s reporting may be explicitly limited by its establishing ordinance, relevant collective bargaining agreements, or other municipal law.204 Additionally, although some states allow for greater transparency, many have statutes restricting public disclosure of police-disciplinary matters.205
Many jurisdictions are trying to more proactively address transparency by building into their oversight systems mechanisms geared toward making as much information publicly available as is legally permissible.206 For example, in response to the controversy surrounding the release of the video of the officer-involved shooting of Laquan McDonald, Chicago implemented a new policy requiring the release of information and video materials relating to serious police incidents.207 Pursuant to this policy, the civilian investigative agency (COPA) releases the following material within sixty days of an incident covered by the policy:
- All video and audio recordings relating to the incident, including tapes of 911 calls;
- Office of Emergency Management & Communication (OEMC) dispatch recordings;
- Chicago Police Department (CPD) radio calls;
- Video and audio from CPD dash or body cameras;
- Videos from CPD or OEMC Police Observation Devices (POD) (e.g., cameras);
- Any video or audio recordings made using cameras or equipment not owned or controlled by the City that come into the possession or control of CPD or COPA; and
- Any arrest reports, original case incident reports, tactical response reports (TRRs), and officer’s battery reports (OBRs).208
C. Lack of Actual or Perceived Neutrality
The extent to which oversight entities continue to operate with a law enforcement–like culture continues to be the subject of debate.209 An important but somewhat subtle challenge facing civilian oversight entities is the “civilianness” of an entity’s culture.210 Every oversight entity operates according to a set of customs and norms, which contribute to an entity-wide culture. The term “civilianness” is used to describe the extent to which an entity embodies a law-enforcement ethos.211 The range of cultures observable in oversight entities across jurisdictions nationwide likely reflects a continuum of “civilianness” depending on the extent to which the entity embraces law enforcement–like methods and cultural norms.
The issue of civilianness often arises within the context of agency staffing; specifically, whether or not civilian entities should be populated with individuals who have prior law enforcement experience.212 Although this issue is perhaps most relevant to the Investigative form of oversight, it is also a consideration when populating boards that provide other functions.213 Many jurisdictions value prior law enforcement experience as relevant and helpful within the context of police oversight and thus hire or permit the appointment of former law enforcement officers.214 However, the potential issue with hiring previously sworn officers is that they often import attitudes and methods that could undermine the neutrality, or the perception of neutrality, of the civilian oversight process while also destabilizing the balance of civilianness of an entity’s culture.215
The extent to which oversight entities should be populated with previously sworn officers was the subject of great debate in Chicago when city and community leaders were negotiating the details of the Civilian Office of Police Accountability. Community members were concerned that allowing the new agency to hire investigators who had previously worked as sworn law enforcement officers would lead to investigative outcomes biased toward accused officers. However, city leaders were concerned that a complete prohibition against hiring professionals who had served as sworn officers would severely limit the agency’s ability to hire investigators with relevant experience, thereby undermining the potential expertise and professionalism of its investigative staff. Although there are many experienced investigators who have acquired expertise in the private sector or in unsworn government roles, the most directly relevant investigative experience for civilian oversight of law enforcement is prior work in law enforcement. A compromise was ultimately reached, and the Chicago ordinance outlined that only investigators who had served as a sworn officer within the Chicago Police Department in the preceding five years would be prohibited from employment with the oversight agency.216
Among the civilian oversight entities created in the past five years, many have chosen to codify a restriction on hiring or appointing members with prior law enforcement experience. Some jurisdictions prohibit the hiring or appointment of professionals with prior law enforcement experience altogether.217 Others choose to preclude only those individuals who have worked for the police agency being overseen.218 Yet others, like Chicago, place a time restriction on prior law enforcement work.219 Some jurisdictions also prohibit individuals who have family members in law enforcement from serving in an oversight capacity.220
For example, Seattle’s civilian oversight ordinance requires the Office of Police Accountability (OPA) to transition to an all-civilian staff at the level of supervisor and above, but allows for sworn professionals to continue to serve as investigators and intake personnel.221 However, the ordinance anticipates that the Inspector General will evaluate the level of civilianization of OPA intake and investigator personnel, which could lead to further restrictions on the continued employment of sworn officers.222
Dallas has taken a different approach. The fifteen-member, all-civilian Dallas Community Oversight Board223 is complemented by the Technical Resource Panel (TRP), which is comprised of three individuals who each have at least ten years of law enforcement experience and are appointed by the City Manager.224 However, active law enforcement professionals employed in Dallas County by state or local government agencies are excluded from eligibility.225 TRP members are expected to use their policing expertise and experience to assist the Board in its review and investigation of incidents and misconduct allegations.226 Members of the TRP are permitted to attend and participate fully in all Board meetings and deliberations.227 However, they are not entitled to vote as members of the Board.228
In addition to its impact on hiring and appointment criteria, civilianness can also be reflected in an entity’s operational approach, organizational structure, values, and communication methods. Because the work of police oversight often arises from and is intertwined with internal police department activity, the operational methods of civilian oversight entities are often modeled on police department protocols. Similarly, many oversight entities develop hierarchical structures that emulate those in law enforcement organizations. Moreover, because the written work product of oversight entities is utilized in official department disciplinary processes, it often relies on specialized law enforcement concepts and terminology that lack meaning to lay readers. These factors can upset the balance of civilianness of an entity’s culture.
A recent study on the issue of civilianness revealed that some former police officers working in police oversight “brought with them police investigative mindsets, rank-based attitudes,” and “certain ways of working with police officers under investigation.”229 There are institutional elements that can counter this kind of pro–law enforcement bias. For example, close, effective supervision of investigations and reviews can help ensure that law enforcement bias does not creep into the process.230 Senior staff members committed to neutrality can challenge the decisions and actions of investigative staff members with law enforcement backgrounds.231 Moreover, a strong and consistently enforced agency-wide commitment to fairness and neutrality can be a countervailing influence on oversight professionals who overly rely on their prior law enforcement experience.232
The cultural challenge for oversight entities is to strike the right balance. Entities that are high on the “civilianness” continuum risk being perceived by outsiders as lacking sufficient professionalism and expertise in law enforcement matters to provide effective oversight. On the other hand, entities that are low on the “civilianness” continuum risk being perceived as biased toward or lacking independence from the police agency being monitored. Civilian oversight leaders should be mindful of this dichotomy when defining hiring criteria and designing organizational structures.
D. Continued Backlash from Police Unions and Leadership
Since the concept of civilian oversight was first raised almost a century ago, police unions, police officials, and police organizations have worked to undermine it.233 The survey revealed that efforts to impede the creation of and minimize the powers of civilian entities by these stakeholders continues in full force. The following are some examples of recent conflicts in which police unions and other stakeholders attempted to eliminate or otherwise minimize the scope of civilian oversight.
1. Chicago, Illinois
In March 2019, the Fraternal Order of Police Lodge No. 7 (FOP) sought an injunction against the City, claiming that investigators working for the Civilian Office of Police Accountability (COPA) are not qualified to investigate fatal incidents involving the Chicago Police Department because they are not “state-qualified law enforcement officers.”234 The local Chicago FOP union had filed a similar suit in 2016 against COPA’s predecessor agency, the Independent Police Review Authority, which was dismissed in 2017.235
2. Cincinnati, Ohio
In July 2018, a Hamilton County, Ohio, judge ruled that Cincinnati’s Citizen Complaint Authority could not interview officers involved in a shooting until the subject’s criminal case was resolved.236 The ruling resolved a conflict between the oversight entity and the Hamilton County Prosecutor over when the agency had the right to question police officers.237 The police union heralded the news of the ruling in a Facebook post.238
3. Newark, New Jersey
When Newark created the Citizen Complaint Review Board in 2016, the police union filed a lawsuit claiming that the Board’s subpoena power violated an officer’s right to due process.239 A New Jersey Superior Court judge issued an order stripping the Board of its subpoena power, stating that the civilian makeup of the Board could potentially lead to politicized disciplinary recommendations.240 In June 2019, a New Jersey appellate court unanimously overruled the lower court and reinstated the Board’s powers, concluding that it could provide oversight by “investigating alleged police misconduct, conducting hearings, participating in the development of a disciplinary matrix, making recommendations, and issuing subpoenas.”241 Notably, in October 2019, the New Jersey Supreme Court granted the police union’s petition for certification.242
4. Tennessee
Following a city-wide referendum in November 2018, Nashville’s Metro Council elected an eleven-member Community Oversight Board to investigate allegations of misconduct made against the Nashville Police Department.243 In reaction, Republican leaders in the Tennessee House of Representatives proposed legislation to limit the subpoena power of the Nashville oversight entity as well as other oversight entities across the state.244 Although lawmakers denied that the Fraternal Order of Police prompted the legislative proposal, the Board’s subpoena power had been among the issues against which the police union had vehemently fought leading up to the ballot initiative.245 After revisions were made, the law was passed by both chambers of the Tennessee legislature in April 2019.246 The statute, as enacted, does not permit oversight agencies to have independent subpoena powers, but does allow entities to seek a subpoena through the local city council, which has subpoena power under state law.247 In addition to proscribing subpoena power, the new law prohibits boards from basing membership eligibility solely on demographics, economic status, and job history.248
The statute was quickly signed by Tennessee’s governor and went into effect in May 2019.249 Despite the issues the Nashville oversight entity may face, the bill is not expected to significantly impact the Memphis civilian oversight entity. In 2016, the Memphis Civilian Law Enforcement Review Board sought an opinion from the Tennessee Attorney General as to whether state law at that time allowed the Board to have direct subpoena power.250 The Memphis City Council briefly considered bestowing subpoena power on the entity, but did not follow through based on the advice and counsel of a city attorney, who suggested that the Board could compel a witness to testify by utilizing the City Council’s subpoena power.251
5. Tulsa, Oklahoma
If the Tulsa mayor has his way, that city would create an oversight entity called the Office of the Independent Monitor.252 That agency would be empowered to follow up on citizen complaints, review investigations of use-of-force incidents conducted by the Tulsa Police Internal Affairs department, review best practices and make policy recommendations, and conduct community outreach.253 According to a letter to the mayor that was not intended for public release, the Tulsa police union intends to push back against the mayor’s plans, claiming that the creation of the independent monitoring function will violate the terms of the police contract.254
E. Sub-Optimization of Powers Resulting from Compromise
The survey supports an historical observation about civilian oversight of law enforcement: oversight entities are typically created from a cyclical process of scandal, followed by debate, followed by reform.255 A scandal sparks debate about accountability, which results in the implementation of reforms that incorporate new or enhanced oversight. The cycle then repeats when the next scandal occurs.
The evolution of civilian oversight in Chicago is emblematic of this kind of episodic reform. In 1960, an investigation revealed that eight Chicago police officers participated in a large-scale burglary ring in the Summerdale area of north Chicago by acting as lookouts and helping cart away the loot.256 The scandal that ensued led to the establishment of the Chicago Police Board,257 which adjudicates the more serious disciplinary matters involving Chicago police officers.258
In 1973, a group of almost three dozen police officers faced allegations of abuse, brutality, and false arrest in a federal lawsuit.259 The complaint alleged that the Superintendent of Police, the Chicago Police Board, and the City of Chicago “willfully refused to investigate or punish police misconduct.”260 The lawsuit and other reports of police brutality led to the creation of Office of Professional Standards (OPS) in 1974.261 Although still residing within the police department, OPS was comprised of all civilian investigators and was responsible for examining citizen complaints of excessive force by police and all shootings by Chicago police officers.262
Scandals continued to erupt throughout the thirty-plus years that OPS was in operation.263 When yet another police-brutality incident rocked the city in 2007, additional reforms were implemented to quell community criticism.264 The City Council created a new independent city agency, the Independent Police Review Authority, to investigate complaints of certain types of police-misconduct allegations, including use-of-force incidents.265 Unfortunately, not even a decade later, the highly controversial shooting of Laquan McDonald by Chicago police officer Jason Van Dyke, and the City’s reluctance to publicly release video of the incident, sparked community outrage and inflamed the already-simmering mistrust of Chicago’s police accountability system.266 The City scuttled the IPRA and replaced it with the Civilian Office of Police Accountability and the newly created position of Deputy Inspector General for Public Safety within the City’s Office of Inspector General.267
Some jurisdictions have recognized the challenge in avoiding this scandal-debate-reform cycle. For example, in the ordinance creating its new civilian oversight system, Seattle explicitly acknowledged that one of the goals was to create “a comprehensive and lasting police oversight system.”268
Some commentators hypothesize that this repeated cycle results from the fact that oversight structures are often the product of political compromise between stakeholders who, on the one hand, support the concept of independent oversight, and, on the other, those who question its legitimacy and seek to limit its impact.269 For example, the Citizens Police Review Board recently created in Dallas is, by and large, considered the product of compromise.270
Controversies related to police accountability are often “protracted and bitter.”271 For example, the acquittal of the four White officers accused of the infamous 1991 beating of Rodney King sparked days of rioting in Los Angeles, during which fifty-five people were killed and more than eight hundred buildings were destroyed.272 The highly publicized, controversial shooting of Laquan McDonald led to significant political upheaval in and around Chicago, and the mayor and Cook County State’s Attorney faced widespread suspicion of a cover-up.273 Within months, the State’s Attorney was voted out of office.274
Stakeholders on both sides of the civilian oversight debate harbor deeply held convictions and beliefs. In many jurisdictions, the structure and powers of oversight entities are necessarily the product of compromise. That being the case, the systems that emerge often lack the full complement of powers necessary to provide sustainably effective oversight or to spur the transformative police reform the community expects. Community leaders developing proposals should recognize the importance of generating broad-based political support for proposed initiatives. Doing so will minimize the whittling away of critical oversight powers for the purpose of reaching the consensus necessary to shepherd reforms through the political process.
F. Perceived Lack of Professionalism or Expertise
The opponents of civilian oversight typically offer three explanations for why civilian oversight is unnecessary or inappropriate: (1) police agencies are capable of disciplining their own, (2) misconduct is not as widespread as the media has led the public to believe, and (3) oversight would undermine police in the performance of their jobs.275 Many members within the law enforcement community view the term “civilian” with suspicion and have difficulty believing that civilian professionals have the expertise to judge how officers conduct themselves.276 Most notably, police unions and leaders frequently argue that investigating police misconduct requires the “unique investigative expertise of police.”277 This assertion “ignores the wide range of investigative functions carried out in the public and private domains and the long-term capacity of oversight agencies to train nonpolice investigators.”278 For example, in preparation for the launch of Chicago’s Civilian Office of Police Accountability, agency management required all investigative staff members to undergo five to six weeks of training.279 In fact, many jurisdictions have reflected the importance of training by including training requirements in the establishing ordinances of recently created oversight entities.280
Conclusion
The recent expansion of civilian oversight, and the fact that many civilian oversight entities have operated for decades, illustrates that civilian oversight has moved into the mainstream as an important component of any police accountability system. The Review function continues to be the most prevalent form of oversight,281 despite the relative lack of power and independence inherent in that form, as compared to other types of oversight such as the Investigative and Supervisory forms.282 Some commentators argue that the effectiveness of civilian oversight writ large will continue to suffer so long as jurisdictions continue to rely heavily on the Review form of civilian oversight.283
The trend towards the creation of multi-layered, multi-functional systems284 indicates that jurisdictions are opting to invest more resources in civilian oversight to achieve better results. The costs of implementing civilian oversight can be substantial, particularly regarding the Investigative function.285 Although the work done by civilian oversight entities arguably is work that would otherwise be done by the subject law enforcement agency,286 there are certainly incremental overhead costs from operating one or more separate entities to provide oversight functions.
Now that civilian oversight has become mainstream and oversight systems are becoming increasingly complex, there should be greater focus on evaluating their effectiveness. To be sure, there is much debate about how to evaluate the effectiveness of accountability systems. There are a number outcomes that could be considered, from objective measures, such as the timeliness of investigations and the number of officers being held accountable, to more subjective measures, such as the quality, thoroughness, and neutrality of agency determinations and recommendations, as well as community perceptions of policing and accountability within the jurisdiction. Future research into the cost-benefit tradeoffs of civilian oversight in its many forms is warranted to help municipalities better assess options and design systems that best suit their needs. This suggestion is by no means intended to imply that civilian oversight might be a failed experiment. To the contrary, civilian oversight has been around for decades because it serves an important purpose and, thus, is clearly here to stay. The question is not whether the investments being made across the country in these complex systems are paying off, but, rather, how these systems can be optimized to provide the most effective and efficient oversight possible.